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YOW Canada's Refund Policy



Online Training Refund Policy:

  • Refunds for online training courses requested within 30 days of the purchase date will be honoured in full, provided the online courses have not been used.


Other (No Refund) Options:

  • Pre-purchased (unused) training courses do not expire and can be re-allocated to new or re-registering trainees if desired.
  • In some cases, courses can be converted to a different subject (i.e. TDG to Fall Protection) – please contact YOW Canada to make requests.
  • At a customer’s request, YOW can transfer any unused pre-purchased courses into a different training account (different department or organization).


WAH Refund Policy: Due to its in-class component, WAH has a separate refund policy as detailed here.